YOUR WEDDING

FAQ

HOW TO SEE US?

It is essential that you make an appointment to be able to discuss your special day in detail.

 

I CONTACTED YOU AND YOU HAVEN'T GOT BACK TO ME, WHY?

During peak periods and on occasions such as Valentine's and Mother's Day, you may be waiting for up to a week for a response, that is not because we don't care about you, please understand that often these occasions are the most manic in a florist calender. Also we may be very busy with weddings. We will be in touch as soon as we can.

WHEN DO I NEED TO BOOK A FLORIST?

As soon as possible, once you have chosen your florist, book the date as soon as you can. Like all good wedding related services dates soon get fully booked. We already having enquiries for 2021. I would find a florist that you like, and makes you feel confident that they will provide you with excellent service, I would book your date as soon as you can.

I HAVE  BEEN TOLD TO GET QUOTES FROM AT LEAST THREE OTHER FLORISTS, WOULD YOU ADVISE THIS?

I would advise this if you are on a tight budget, but be warned - you do get what you pay for.  Check for hidden extras that may not be discussed at your initial consultation, i.e. do they charge for delivery and set up, are they using the best quality flowers of the highest grade.  Can you see photos of their work, have they decorated your venue before.  I would go with your gut instinct and choose the florist that you feel confident with.

DO I NEED TO CHOOSE MY FLOWERS SO EARLY?

All you need to do is secure your florist for your wedding date. Florist can be booked 1-2 years in advance. Once you have booked your florist they would normally like to have a full meeting with you within 12 months and a final meeting approximately 6-8 weeks before the wedding. We ask for a £100 booking fee to secure your date with ourselves this is non refundable but will be deducted from your final invoice

WHAT SHOULD I BRING TO THE MEETING?

As much information as possible. Style of your gown and the bridesmaids dresses. Samples of colour, any photographs of flowers that you love. Any photographs of the church, venue, marquee etc.

I AM NOT SURE ABOUT WHAT STYLE OF BOUQUET, FLOWERS ETC TO HAVE FOR OUR WEDDING?

The best thing to do is to arrange a meeting to see us and we can take you through the various flowers and styles of work we do. At that time you can also see our stunning vases, candelabra mirrors etc as well that you might wish to use at your reception.

WHO WILL MAKE MY BOUQUET?

Collette will, none of the rest of the team get a chance! Seriously though we all work on your wedding flowers but Collette always makes your bouquet. She really takes a great deal of time to get to know you and knows exactly what your dreams and thoughts are over your bouquet.

CAN YOU DELIVER SOME OF THE BUTTONHOLES TO ANOTHER ADDRESS?

Yes we can if it is reasonably close by. If the groom is travelling from away to the wedding venue we can make sure they are at the venue for him rather than being in a warm car for some time.

DO YOU SUPPLY PINS WITH THE BUTTONHOLES/CORSAGES?

Yes we do.

WHAT TIME WILL MY FLOWERS GET DELIVERED?

We normally deliver approximately 2 hours prior to the ceremony but if you wish it delivered earlier we can discuss that at your meeting.

HOW MANY WEDDINGS DO YOU DO IN A DAY?

Ideally we only do one wedding a day, but occasionaly we may do two due to varying circumstances but rest asured this is rare for us as we don't like to divide attention between two special occasions. If it comes up we always consult with our existing couples before making any decisions, ensuring you are happy for us to proceed in this case.

I AM HAVING A CIVIL CEREMONY WITH MY SAME SEX PARTNER AND AM NOT SURE WHAT FLOWERS WE NEED?

At our meeting we can discuss this in detail but there are no set rules. We have had couples who opt for a very traditional approach and others who wish for a contemporary look.

DO YOU CHARGE FOR YOU VASES, MIRRORS, AND SILVER CANDELABRA ETC?

We do charge a nominal fee for these as they need to be cleaned, replaced etc.

DO I NEED TO KNOW ANYTHING ABOUT FLOWERS?

No, not at all, we have been professional floral designers for many years, with the experience we have, we can help you design the perfect wedding flowers to suit the style of your wedding, So, no need to worry. 

WE ARE FROM LONDON, USA ETC BUT ARE GETTING MARRIED IN HERTFORDSHIRE, CAMBRIDGESHIRE, ARE YOU ABLE TO LIASE WITH US BY E MAIL?

Many of our wedding couples have and are planning from abroad, as far as Australia, USA etc. If you are from another part of the UK or anywhere else in the world we can plan your complete floral requirements by email as long as you can jpeg images to me of the gown etc.

IS ORIGINS FLORIST A COMPANY OR JUST A WEB SITE?

We are a studio based florist based in Royston. We do not have a retail shop as yet, but this is something we are aiming to have in the near future.

WILL YOU SHOW ME A SAMPLE OF THE FLOWERS YOU WILL USE?

We can, but this would be subject to a nominal fee. As we are a studio based florist we don't hold a regular stock of flowers. This means that all our flowers for each of our weddings are 100% fresh! Ordered specifically for your special day.

DO YOU ONLY DO WEDDINGS/ CIVIL PARTNERSHIPS IN HERTS/CAMBS?

We are happy to travel throughout the UK.

DOES IT COST MORE IF WE HAVE OUR CEREMONY IN ANOTHER PART OF THE COUNTRY?

The costs of the flowers are the same no matter where in the country you are getting married. All that is added to your quote is extra travel and accommodation in a B&B if needed.

WHEN DO I NEED TO PAY?

Once you are happy with your quote an invoice will be raised and payment is due no less than 30 days before your special day.

DO YOU HAVE PROPS WE COULD HIRE, MOONGATES, VASES ETC.?

Yes we have a wide range of sundries that can enhance your day such as tall and low glass vases, Silver Candelabra, tea light holders, bay trees, moongate arches and so much more!

CAN YOU MAKE AN ARCHWAY OF FLOWERS OVER THE RECEPTION DOOR?

Yes we can.

CAN I HAVE PEONIES FOR MY AUTUMN/WINTER WEDDING?

Peony season is from May-mid July, it may be that we can access imported blooms but they are substantially more expensive than seasonal blooms and subject to availability. Alternativly we can offer fantastic large headed peony style roses which might be of interest.

HOW MANY WEDDINGS DO YOU DO A DAY?

We do a maximum of two but depending on the size of your order yours might be the only one that day or even that week!

ARE YOU A QUILIFIED FLORIST?

Collette currently holds a Level 3 qualification in floristry in the UK. I have 12 years wedding florist experince and I love learning. Currently studying Level 4 floristry and working towards Level 5 Masters Degree. She is a BFA and IoPF (Institute of Professional Florists) member.

HAS YOUR WORK BEEN IN ANY WEDDING MAGAZINES?

Yes! Both in regional magazines and national wedding blogs. We are very proud of our work and love it when our couples share their weddings with the world.

MUCH OF YOUR WORK IS RUSTIC, BUT CAN YOU DO MODERN?

Yes what ever you wish. From soft romantic styles to modern, tropical rain forest, what ever style and theme you wish for you special day.

I AM HAVING MY WEDDING ON A SUNDAY, DO YOU DELIVER ON SUNDAYS OR DO I HAVE TO HAVE THEM ON SATURDAY

What ever day you are getting married, we will deliver your flowers fresh that day to you.

I AM HAVING MY CEREMONY BETWEEN CHRISTMAS AND NEW YEAR IS THAT A PROBLEM?

There are a few flowers which are not available but we can source your flowers directly from Holland the world largest flower market. If your ceremony is on the 27-28th Dec we would have to buy your flowers on the 24th. Any dates after the 28th and we would buy your flowers on the 28th auction.

I HAVE AN EVENTS FIRM TO DO MY TABLE DESIGNS WOULD YOU DO MY BOUQUET ETC?

Sorry but we only do complete weddings and not the bouquets if another firm is doing the table flowers etc.

I HAVE A LIMITED BUDGET, ARE YOU ABLE TO HELP ME?

Yes, we can make your day special, even with a limited budget, as long as you don't ask the impossible! We have found that setting a minimum order value of £650 for peak periods is essential. If this exceeds your budget, don't worry! We may still be able to help you, so please call us to discuss.

IF WE PROVIDE YOU WITH THE FLOWERS FOR OUR WEDDING, WILL YOU MAKE THEM UP FOR US?

No. We have been asked a couple of times and we have our reputation to consider. We refuse to take responsibility for potentially substandard materials even if purchased from a flower wholesaler (online or locally) Whilst we understand costs are a large factor in any wedding, this isn't a service we offer.

WE HAVE RECIEVED A QUOTE SUBSTANTIALLY LOWER THAN YOURS, WILL YOU MATCH OR BEAT IT FOR US?

No. Our quotes are individually specific for each of our clients. They are carefully worked out with the cost of materials, sundries, labour , delivery, set up and strike down services. We never hide costs in our quotes and this gives you some options for you to save some money by choosing the level of service you require. We never compare ourselves to other florists as we are as unique as our couples, we quote true prices for the work involved for each individual wedding.

I WOULD LIKE TO CHANGE MY COLOUR SCHEME AND THE WEDDING IS A FEW MONTHS AWAY, DO YOU MIND?

It's your wedding day! We are happy to do so, it would require another consultation to discuss the changes and to go through the items you need. We will of course have to charge for the re-quote. We want you to love your flowers and we are always happy to help.

I'D LIKE TO DIY MY WEDDING FLOWERS, IS THIS SOMETHING YOU CAN HELP ME WITH?

Yes! We are happy to provide a wedding workshop for you and your friends/bridesmaids, we supply all the flowers you need, we will show you how to make simple and elegant flower designs for the wedding. We will also help you the bride to choose the perfect blooms and show you how to arrange a simple elegant bouquet for you and your bridesmaids. All the items are packaged ready to take away with you at the end of the day.